1. Introduction & Our Philosophy
Responsible gaming at Crezy Time isn't just a rule — it's part of who we are. We believe online gaming should be fun and entertaining. But when it starts causing problems instead of enjoyment, it's no longer healthy.
Millions of people across Bangladesh enjoy online gaming today. Most play responsibly — they know when to stop, how much time or money to spend, and keep gaming as just a small part of their lives. But for some, gaming can become an addiction, and it is our responsibility to identify that and help address it.
Crezy Time wants every player to enjoy more than just the thrill of winning — your overall well-being matters to us too. That's why we've put in place multiple protection tools and policies to keep every user's gaming experience safe and balanced.
Our commitment: Every feature at Crezy Time is designed with players' best interests in mind. Player protection always comes before profitability.
2. Our Protection Tools
Crezy Time provides several effective tools to help players stay in control of their gaming habits and play responsibly.
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be increased before the specified period ends.
Session Time Limit
Set a maximum duration for each gaming session. Once the time is up, you will automatically receive a warning and the session will end.
Reality Check
Pop-up notifications at set intervals remind you how long you have been playing and how much you have spent.
Self-Exclusion
Voluntarily suspend your account for a set period. Options range from 1 day to permanent closure.
Gaming History
View your complete gaming and transaction history at any time. Staying informed helps you stay in control.
Self-Assessment Test
Answer a short questionnaire to understand how healthy your gaming habits are and where you may need to be more careful.
How to Activate
Log in to your account and go to "Settings → Responsible Gaming". All the tools mentioned above can be easily configured there.
3. Limit-Setting Rules
The most effective way to game responsibly at Crezy Time is to set your own limits. Plan ahead before you start — decide how much time and money you're willing to spend.
| Limit Type | Options | Effective Time | Modification Rules |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Reductions take effect immediately; increases require a 7-day waiting period. |
| Session Time Limit | 30 minutes to 8 hours | From the next session | Reductions take effect immediately; increases require a 24-hour waiting period. |
| Loss Limit | Daily / Weekly / Monthly | Immediate | Reductions take effect immediately; increases require a 7-day waiting period. |
| Bet Limit | Maximum amount per bet | From the next bet | Reductions take effect immediately; increases require a 7-day waiting period. |
Important Note
A waiting period is required before limits can be increased, to prevent impulsive decisions made in the heat of the moment. This is in place for your own protection.
4. Self-Exclusion Options
Sometimes the smartest move is to take a break. Crezy Time offers five self-exclusion options — choose whichever works best for you.
Daily Break
Pause your account for 24 hours.
Weekly Break
Suspend all gaming activity for 7 days.
Monthly Break
Suspend all gaming activity for 30 days.
6-month break
Account suspended for 6 months for an extended break.
Permanent Closure
Permanently close your account — this action cannot be undone.
Custom Duration
Set any duration that works for you.
Steps to Activate Self-Exclusion
-
1Log in to your account Log in to your Crezy Time account and click the profile icon in the top right corner.
-
2Open Settings Go to "Responsible Gaming" under "Account Settings".
-
3Select Self-Exclusion Click the "Self-Exclusion" tab and choose your preferred duration.
-
4Confirm Confirm your decision. Your account will be deactivated immediately.
-
5Get Help Our support team is always here for you, whatever the issue.
Keep in mind
While self-exclusion is active, you will not receive any promotional emails or bonus offers. Your account cannot be reactivated before the exclusion period expires.
5. Warning Signs of Problem Gaming
Gaming addiction builds up gradually and can be hard to recognize from the inside. If you notice any of the signs below, it may be time to seek help.
Ask yourself — am I gaming responsibly?
6. Age Verification & Minor Protection
Only individuals aged 18 and above may register and play at Crezy Time. This isn't just a rule — it's essential for protecting minors.
We verify your age at registration and may request a government-issued ID if needed. If any account holder is found to be under 18, the account is immediately closed and any deposited funds are returned.
- Date of birth verification is mandatory at registration
- A national ID may be requested in cases of doubt
- Account immediately suspended if a minor is identified
- We provide information on parental control tools for families
- Registering with a false age is strictly prohibited
A Note for Parents
If your child has access to your device, use parental control software. If a minor has accessed Crezy Time, please notify us immediately.
Our Monitoring System
Our automated system detects unusual gaming patterns and automatically flags suspicious accounts for review.
7. Practical Tips for Healthy Gaming
Responsible gaming doesn't mean quitting — it means playing with the right mindset and habits. Follow these tips to keep gaming enjoyable every time.
What to Do
- Keep a separate entertainment budget and stick to it
- Set a time limit before you start gaming and stick to it
- Take losses in stride — it's the cost of entertainment
- Take regular breaks and spend time on other hobbies
- Prioritize spending time with family and friends
- Avoid gaming when you're tired or stressed
Exclusions
- Don't chase losses hoping to win your money back
- Never game with borrowed money or skip bills to play
- Never game under the influence of alcohol or drugs
- Don't treat gaming as your main source of income
- Do not stay up late and lose sleep over gaming
- Don't keep playing just because you're on a winning streak
💡 Remember: Gaming is a great form of entertainment when it's just a small part of your life. Family, work, and health always come first.
8. Support Organizations & Resources
If you feel that gaming is negatively affecting your life or that of someone close to you, do not try to handle it alone — seek expert help. The organizations below can assist.
Gamblers Anonymous
An international organization that helps people overcome gambling addiction. Online meetings and peer support groups are available.
GamCare
An organization offering free counseling and support for gambling problems. A 24/7 helpline and online chat are available.
BeGambleAware
Leading organizations providing information, advice, and support on responsible gaming.
Crezy Time Support
Our support team is always here for you. Get in touch at: [email protected]
Seeking help is a sign of strength, not weakness
Many people feel embarrassed about asking for help. In reality, recognizing a problem and seeking a solution takes real courage. Crezy Time is always here for you.